Either I'm losing my mind, or something weird happened. So I did what any reasonable person would do: analyzed 24 years of order history.
Gone. Poof. Delivered to strangers who probably think I'm very generous.
Look, I know what you're thinking: "You probably just selected the wrong address, dummy." Fair. But consider the following:
Where I've lived for 10 years
Haven't lived here since 2012
My billing address was correct - so my account was fine. But somehow, the shipping address defaulted to an address from 14 years ago. An address I never even used for deliveries when I lived there. Did I fat-finger it? Did I have a senior moment at 42? Or did something else happen?
Order ID: 113-6513585-7023465
Items: 4 (now presumably enjoyed by confused San Franciscans)
Total: $123.77
Here's where it gets weird. Even when Greenwich St was my billing address back in 2012, I always shipped packages elsewhere - usually to my office. Why? Because it was a split-level row house right on the street with nowhere safe to leave a package. Porch pirates would've had a field day.
Every single one shipped somewhere else:
Packages actually delivered to Greenwich St: 0
So Greenwich St was never a delivery address for me. Not once. Not ever. Which makes it a pretty strange choice for Amazon to suddenly decide it's my default in 2026, no?
I may have gotten a little obsessive. Here's what my Amazon app looked like right after I didn't get my package:
Greenwich St is set as my "Default: amazon" address. I haven't lived there since 2012. I never shipped packages there. And yet, here we are.
At checkout, I now get this grocery upsell screen. I don't remember seeing this before, but honestly, who pays attention to these things? (This is me acknowledging I might have missed something.)
After that screen, here's checkout. Notice it defaults to Greenwich St. The question is: did I manually change this to my correct address 290 times over 10 years, or was it just... defaulting correctly until recently?
When you manually change your address, Amazon shows this big blue warning. I definitely would have noticed this. But I never saw it - which suggests I didn't change anything.
Screenshot #4 shows Amazon does warn you when addresses change. I never saw this warning. So either I've been unconsciously changing my address back to Petaluma for 290 orders without ever noticing the warning, or... something changed on Amazon's end. Occam's razor suggests I'm not that oblivious. But you be the judge.
Between my last successful order and this fiasco, Amazon released three iOS app updates. All of them mention changes to "account and order information." Coincidence? Maybe! Let's investigate:
All three updates share identical release notes: "Our new design provides easier access to the features you use most while on the go. This includes the homepage, account and order information, your cart..."
I can't prove which update (if any) caused this. But something changed my default shipping address to an ancient value I never even used for deliveries. That's... weird, right? I'm not crazy for thinking that's weird?
The evidence. Or at least, evidence of something.
Notice that tiny red sliver in 2026? That's the problem.
For those who skipped to the bottom (I don't blame you):
| The Stat | The Number |
|---|---|
| Years at my current address | 10 years (2016-2026) |
| Orders successfully delivered there | 290 orders (392 items) |
| Last time I lived at Greenwich St | 2012 (14 years ago) |
| Orders I ever shipped to Greenwich St | 0 (not even when I lived there) |
| Orders mysteriously sent there in 2026 | 1 order, 4 items ($123.77) |
Look, I'm not saying it's definitely Amazon's fault. Maybe I did have a momentary lapse in judgment. Maybe I accidentally time-traveled to 2012 while placing my order. Maybe I'm just getting old.
But after 10 years and 290 successful orders, the data suggests something funky happened. And I'd really like my $123.77 back.
What do you say, Amazon?
I'm very nice and only mildly passive-aggressive. Feel free to reach out.